Contents

 
 Copyright Notice
 Active Call Center End-User License Agreement
 Lucent Text-to-Speech Engine Software License Agreement
 Typographical Conventions
Expand Installation
Expand Introduction
Expand Quick-Start Tutorial
Expand Call Trees
Expand Nodes
Expand VBScript Macros
Expand The Call History
Expand Outbound Calls
Expand Menu Bar Options
Expand Essential How-To's
Expand Advanced How-To's
Expand Example Applications
Expand Telephony Hardware
Expand Lucent Text-to-Speech Engine
Expand RealSpeak (TM) Text-to-Speech Engine
Expand Enterprise Class Telephony
Collapse Technical Information
      Command Line Options
      Active Call Center API
      Customizing Speech Output
      Technical Details on Supported Audio Formats
      Recording and Modifying WAV Audio Files
      Uninstall Active Call Center
      Installing Microsoft Fax
      Phonetic Alphabets and Special Symbols for <SpelledWord>
Expand Troubleshooting
 Index
Expand Glossary of Terms