How to Play a Sound File to the Speakers During a Call

Playing sound files to speaker is useful for implementing "page the operator" type features in Call Trees.

There are two ways to play a sound file to the speakers during a phone call:

1. Use Windows Script Host to run Windows Media Player. This technique is discussed in detail in the section on Playing a Sound File from a Macro.
2. Use the ACCTools.GeneralTools COM object. The GeneralTools object has a PlayWaveFile function that can be used to play audio files. Follow the example shown in the sample code below to use this object:

Dim gTools
' Create the GeneralTools object
Set gTools = CreateObject("ACCTools.GeneralTools")
' Call the play wave file function.
' The function's only parameter is the name of the wave file.
gTools.PlayWaveFile "C:\My Documents\Sound File.wav"