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Active Call Center can be started with command line options that automatically open a Call Tree, automatically begin start the Call Monitor, or automatically perform outbound dialing.
Automatically Open a Call Tree
Sample command line syntax for opening a Call Tree when the program is started is as follows:
"C:\Program Files\Active Call Center\Active Call Center.exe" "C:\Program Files\Active Call Center\MyCallTree.acc"
The name of the executable file is followed by the name of the Call Tree in quotation marks.
Automatically Start the Call Monitor
Sample command line syntax for opening a Call Tree when the program is started is as follows:
"C:\Program Files\Active Call Center\Active Call Center.exe" "C:\Program Files\Active Call Center\MyCallTree.acc" -a
As before, the name of the executable file is followed by the name of the Call Tree in quotation marks. The "-a" at the end of the command indicates to automatically start the Call Monitor.
The command line syntax for opening a Call Tree when the program is started is a follows:
Automatically Start Outbound Dialing
Sample command line syntax for starting outbound dialing is as follows:
"C:\Program Files\Active Call Center\Active Call Center.exe" "C:\Program Files\Active Call Center\MyCallTree.acc" "C:\My Documents\Phone List.txt" -1 -d
The name of the executable file is followed by the name of the Call Tree in quotation marks. The next parameter is the name of a text file that contains a list of phone numbers to dial, one phone number per line. The next parameter indicates the line number to use for outbound dialing: in this case "-1" indicates line 1, "-2" would indicate line 2, etc. "-d" at the end of the command indicates that the software should perform outbound dialing.
Create a text file of phone numbers for use with this feature using Windows Notepad.