Question Tab

The Question tab on the Edit Node window is where to define all of the phrases that are spoken to prompt user input. To get to the Question tab of the Edit Node window: click on any Node in the Active Call Center Call Tree window, then click the Question tab on the Edit Node window.

The fields on the Question tab are:

• Don't Ask a Question at this Node
• Ask this question (required if a question will be asked)
• If there is no response, or the question must be repeated (required if a question will be asked)
• If the response is not understood... (optional)
• If the user asks for "Help"... (optional)

For an example of how some of these fields are used, look at step 2 of the Quick-Start Tutorial Instructions.

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